Joe Way

Learning Environments University of Southern California

Oversaw the single largest classroom educational technology upgrade in the history of the university, installing a world-class, first-of-a-kind, fully cloud-first, software-defined, AV-over-IP enterprise solution. Ran project from design, procurement and vendor negotiation, installation, user training, and support. Project received numerous awards throughout the commercial integration and AV industry for design, innovation, and end-user service, with over a dozen case studies performed on the solution. Improved customer satisfaction ratings by over 300% and lowered departmental operating and installation costs by over 60%.