Craig Durr brings enterprise communication industry expertise to his role as Senior Analyst with Wainhouse Research — A Futurum Group company. Craig's research, publications, and insights clarify how the workforce, the workplace, and workflows enable group collaboration and communication. Craig brings 19 years of experience in leadership roles in product development and strategic planning of security, SaaS, and unified communication offerings. Craig's experience includes positions at Poly, Dell, Microsoft, and IBM.